How to Sound Close (Even if you’re Hundreds of Miles Away)
When you’re not sitting across from each other resting your elbows on the same desk, your forks on the same table, or your heads on the same pillow, you need a substitute for intimacy . how can you create closeness when the two of you are hundreds of miles apart? how can you make the person you’re talking to on the phone feel special when you can’t pat their back or give them a little hug?
The answer is simple . just use your caller’s name far more often than you would in person.In fact, shower your Conversations with his or her name. when your listener hears it, it’s like receiving verbal caress:
“thanks, Sam. “
“Let’s do it , Betty.”
“Hey, Demetri, why not? “
“It’s really been good talking to you , Kathi.”
Saying a person’s name too often in face -to -face conversation sound manipulative. however, on the phone the effect is dramatically different. if you heard someone say your name ,even if you were being jostled around in a big noisy crowd, you’d perk up and listen,. likewise, when your phone partner hears his or her own name coming through the receiver, it commands attention and recreates the familiarity the phone robs from you.
If your listener is drifting, it brings him right back . If she’s opening mail, she stops. If he’s Picking his teeth , he pulls The pick out. When you say someone’s name on the phone, it’s Like yanking the person into the room with you
